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What methods of payment you accept? |
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I wish to purchase but I do not have a PayPal
account. |
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What currency do you accept? |
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How long does it take for the items to be deliver to me? |
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How can I receive the items I purchased from your
store? |
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Is over 12 hours, why I still have not receive my
items? |
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I have no friend to help me transfer items what should I
do? |
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How long to wait for character leveling order to complete?
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How can I, as a buyer trust you? |
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Are your items permed? |
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What is permed and unpermed items? |
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How do I buy? |
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Are you buying items for you site? |
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Are you hiring items finders, traders etc? |
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What is Ladder Reset and what will happen to my Ladder characters and items
after the reset? |
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What methods of payment you accept? |
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We accept payments by Paypal only. Unverified PayPal users have to provide a
confirm address (NO PO BOX address) and contact number,
we may call to verify details that proof you are the legitimate
buyer.
Echeck payment is currently disabled, if you need to pay by
Echeck please kindly
Contact us first and it will takes 3-7 days to clear before we
process the order. |
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I wish to purchase but I do not have a PayPal account. |
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Opening up a PayPal account is completely free and
easy! Click here to open a PayPal account, instruction will be on the site for how to add funds to your account. |
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What currency do you accept? |
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We only accept payments in U.S. dollars. |
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How long does it take for the items to be deliver to me? |
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Delivery time frame is within 30mins-12hours
after you have placed your order and the payment is cleared.
We will always send out the order as fast as we could. |
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How can I receive the items I purchased from your
store? |
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We will transfer the items into a mule (a new character created
just for storing items) and send you the account login
information to the email address you use to pay us as registered
by Paypal. It is your responsibility to transfer the purchased items to your account before the mule expired.
You may Also send us an email to request for help in transferring
after you have received our delivery email, please state the time
and game name. |
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Is over 12 hours, why I still have not receive my items? |
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A. |
(1) Please check your email junk/spam folder for our delivery
email, most of the case is our delivery email landed in there.
Some web based emails have sensitive spam email blocking. (2) Some
customers have typo error on their email address during checkout
and we are unable to send the delivery email, in this case please
contact us with the receipt numbers and the alternative email. |
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I have no friend to help me transfer items what should I do? |
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If you do not have a friend that you can rely on, you can:
1. Create a private game and stay in that game for 10 minutes.
The game will then be permanent for about 5 minutes (do not throw
any items on floor yet).
2. Leave the game, wait for a few seconds and join back the
private game you have created.
3. Throw what you need to transfer on the ground and quickly
switch between character to transfer your items. Items will auto
disappeared from the ground after certain timing, so don't leave
them on the ground too long. (Please note that there is risk
using this method as game/server may crashed and items may
lost).
If you feel the above method is unsafe, you may send us an email
to request for help in transferring after you have received our
delivery email, please state the time and game name. |
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How long to wait for character leveling order to complete? |
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Our Leveling time frame is within 1-3 days but usually 1 day your character(s) will be
leveled according to your order. A notification email will be send to you when the order has been completed.
Click here for custom character leveling. |
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How can I, as a buyer trust you? |
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A. |
D2XTRA is a Verified and Premier member of Paypal. We have been
in this business for more than 3 years and our site gained
trust each day by satisfied regulars and happy customers
spreading the words for us. We have served thousands of
customers! We take time and effort to design this
professional Diablo 2 web store to provide you
with the cheapest Diablo 2 items and services. Shop with
confident. You can also view our customers reviews about our
service
here. |
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Are your items permed? |
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A. |
All our items are permed, unpermed items will have
a notice stated beside and currently we do not have any unpermed
items for sale. If you have purchased the same unpermed items
before, do not keep the new bought unpermed items with the
same character. Keep them separately and always use
the Temp Perm method to
safe keep them.
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What is permed and unpermed items? |
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Permed item means the item will
not disappear in game and unpermed item means when 2 same duped
items are in the same game or with the same character one or both of them
will disappear (Battlenet duped scanning system removes duped
items). |
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How do I buy? |
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Simply browse the site until you have found the item you want.
Press the "Add to Cart" button and click the "Checkout" button on
the payment page to send payment via PayPal.
Before you checkout, please ensure that you have buy the items
from the right realm. The realm is stated beside every single
item on the payment checkout page. |
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Are you buying items for you site? |
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A. |
Sorry, not at the moment. |
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Are you hiring items finders, traders etc? |
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Sorry, not at the moment. |
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What is Ladder Reset and what will happen to my Ladder characters and items
after the reset? |
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A. |
Blizzard (company that created Diablo 2) will reset Ladder realms
every 1 or 2 years, the timing for resetting ladder is depending
on the company decision and it is not make known and uncertain
but they will announce the reset 2-3 weeks before hand. When the Ladder realms reset happens, all your Ladder characters
and items will automatically goes to Non-Ladder realms. Not to
worry they will not be deleted, just switched to a different
realms.
Ladder reset will encourage more players to play and start over
a new "Fresh" environment, because everyone will be like you
starting from level 1 and with zero item rushing to be on the
top of the ladder. |
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>>
Contact us if you have any other doubts. |
